FAQ
HOW CAN I MAKE A PURCHASE?
Click on the products you’re interested in to add them to the shopping cart and choose shipping or pickup and form of payment.
DO I HAVE TO REGISTER TO PURCHASE?
No, it is not necessary to register to make a purchase.
¿HOW CAN I OBTAIN 15% OFF MY FIRST ORDER?
By apllaid the discount code 15FIRSTORDER at checkout.
The discount code can be used only once per customer and is only applicable to the first purchase.
WHAT PAYMENT METHODS CAN I USE FOR MY PURCHASE?
You can pay with VISA, MasterCard, American Express, Diners Club Internacional, Discover, Venmo, Apple Pay, PayPal and other payment methods.
IS IT SAFE TO PURCHASE ON THIS SITE?
Yes. Leading payment platforms are used to guarantee safety in all transactions.
WHERE CAN I RECEIVE MY ORDER?
Shipments are made to the United States and abroad.
For more information about shipping abroad go to INTERNATIONAL SHIPPING.
WHERE ARE SHIPMENTS MADE FROM?
Shipments are made from Miami, Florida.
HOW IS SHIPPING DONE?
Shipments are done through UPS.
WHAT’S THE SHIPPING COST?
Shipping cost is calculated at checkout.
HOW DO I GET FREE SHIPPING?
Free shipping is available for purchases starting at $80.00 USD and is automatically activated after surpassing that price at checkout.
HOW LONG DOES THE ORDER TAKE TO ARRIVE?
Delivery time depends on the destination address. Generally, it’s from 1 to 5 working days after payment has been credited.
CAN I TRACK MY ORDER?
Yes, we will send you an email with the tracking code and the instructions to track your order.
You can also track it through TRACK MY ORDER.
WHAT DO I DO IF DELIVERY TIME HAS PASSED AND I HAVEN’T RECEIVED MY ORDER?
Please send us an email at service@fuckyeahunderwear.com or write to us on our Online store chat communicating this situation.
WHAT’S MY SIZE?
You can check it on SIZE GUIDE. If you have any doubts or questions, write to us on our Online store chat and we will reply instantly!
CAN I MAKE RETURNS AND EXCHANGES?
Yes, for more information go to RETURNS AND EXCHANGES.
CAN I CHANGE THE SITE’S LANGUAGE AND CURRENCY?
Yes, you can change the language and currency.